Return policy

At luvdainty, we strive to provide the best customer experience. If you are not completely satisfied with your purchase, our return policy allows you to return items under certain conditions outlined below.

1. You have 30 days from the date you receive your item to request a return.

2. To initiate a return, please contact our customer service at help@luvdainty.com with your order details and reason for return.

3. Items must be returned in their original condition, unused, and with all labels and packaging intact.

4. Once we receive your returned item, we will process your refund within 7 business days.

5. Refunds will be issued back to the original form of payment.

6. Please note that the actual time for the refund to appear in your account may vary due to factors such as bank processing times, weekends, or holidays.

7. Shipping costs are non-refundable, and the cost of return shipping will be deducted from your refund unless the return is due to a store error.

8. Some items, including perishable goods, custom products, and clearance items, may not be eligible for return. Please review the product description before purchase.

9. If an item arrives damaged or defective, please contact us immediately to arrange for a replacement or refund.

10. We reserve the right to refuse returns that do not meet our policy criteria.

For further assistance, feel free to reach out to us at help@luvdainty.com. Thank you for shopping at luvdainty.